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Terms of Service (Draft for Legal Review)

Terms governing access to the Health Assistant India patient care & coordination platform.

DRAFT ONLY — PENDING FORMAL REVIEW BY LEGAL COUNSEL

Terms drafted in accordance with Indian healthcare regulations and DPDP Act 2023 principles. Final version subject to lawyer review.

1. Acceptance of Terms

By creating an account or accessing the platform, you agree to these Terms and our Privacy Notice. If you do not agree, please do not use the service.

2. User Eligibility & Consent for Minors

Users must be at least 18 years old to create independent accounts. In accordance with Section 9 of the DPDP Act 2023, processing of personal data of children or individuals with disabilities requires verifiable parental or lawful guardian consent.

3. Medical Advice Disclaimer

Health Assistant India provides technology coordination and longitudinal records management. It is not an emergency medical service. In medical emergencies, contact local emergency services (112 / 108) immediately.

4. Account Security & Credentials

You are responsible for maintaining the confidentiality of your login credentials, two-factor verification codes, and for all activities that occur under your account.

5. Account Termination and Data Rights

You may download your complete personal data or request permanent deletion of your account at any time via your patient settings portal.

6. Governing Law & Jurisdiction

These terms are governed by the laws of the Republic of India. Disputes shall be subject to the exclusive jurisdiction of the competent courts in India.